Privacy Policy

Robert Elsdale website Privacy Policy – As of the 21st March 2023

We respect your data and your privacy. The Robert Elsdale website collects some personal information to fulfil your order, reply to your message sent via the contact form or add you to our mailing list, but we will never sell, rent or trade any of your information with a third party. 

WHAT DO WE DO WITH YOUR INFORMATION

When you use the contact form, we collect the personal information you give us to fulfil your request or transaction. When you browse our website we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser, operating system and experience when visiting.  

CONSENT

When you provide us with personal information to reply to a message, sign up to our newsletter or place an order, we respect that you consent to our collecting this information and using it for that specific reason only.

THIRD PARTY SERVICES & PAYMENT PROVIDERS

Squarespace

Our website and web shop are hosted on Squarespace, Inc. (Squarespace). They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Squarespace's data storage, databases and the general Squarespace application. They store your data on secure databases protected via a variety of industry-standard access controls. SSL encryption, disk-based encryption, firewalls, and other measures are in place to protect your data.

Any of the third-party providers used by our Squarespace website and web shop will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Squarespace uses third party payment providers to assist it in processing your personally identifiable payment information, securely. Such third party providers use of your personal information is governed by their respective privacy policies which will contain privacy protections.

MailChimp

When you subscribe to our mailing list, you are prompted to give your permission for us to send you emails. We only send occasional emails with information about the shop being updated and any exhibitions, events or new works that we think you might like to know about. Your information is stored and processed by a third-party system called Mailchimp, whose Privacy Policy you can read here. 

COOKIES

Like most websites, when you visit the Robert Elsdale website, we use Cookies data files to collect certain information about the device you are using, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. The cookies used do not store sensitive information such as your name, address or payment details; they simply allow us to recognise, count the number of visitors and see how visitors move around our website. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. By continuing to use this website, you agree to the use of cookies as described above. 

DATA RETENTION, YOUR RIGHT TO ACCESS, CORRECT AND DELETE

When you place a request or order through the website, we will maintain your information for our records unless and until you ask us to delete this information.

CHANGES

This Privacy Policy is effective as of March 21st 2023. We may update this privacy policy to reflect changes to our practices, or legal and regulatory reasons.